Delivery & Returns
Online Fabrics offer delivery to the whole United Kingdom, Northern Ireland, Republic of Ireland as well as a number of international destinations. The Delivery charge will depend on order value and not weight. Please see table below.
Where we deliver & our charges
| COUNTRY | ORDER VALUE | DELIVERY TIME | PRICE |
|---|
| UK | Upto £10.00 | 2 - 3 working days * | £2.95 |
| | £10.01 - £49.99 | 2 - 3 working days * | £3.95 |
| | Over £50.00 | 2 - 3 working days * | FREE when you spend over £50 |
| | Any Value | 1 Working day * | £8.95 |
| Northern Ireland | Any Value | 2 - 3 working days * | £9.99 |
| Republic of Ireland | Any Value | 2 - 3 working days * | £15.99 |
| INSIDE EUROPE ZONE 1 |
|---|
Austria Belgium Denmark France Germany Italy Luxembourg Netherlands Poland Portugal Romania Spain | Up to £29.99 £30.00 - £149.99 £150.00 + | 4 - 5 working days * 4 – 5 working days * 4 – 5 working days * | £9.99 £15.00 FREE |
|
* For International deliveries additional customs duties and fees are charged. INSIDE EUROPE ZONE 2 |
|---|
Bulgaria Croatia Cyprus Czech Republic Estonia Finland Greece Hungary Iceland Latvia Lithuania Malta Monaco | Up to £29.99 £30.00 - £149.99 £150.00 + | 4 - 5 working days * 4 – 5 working days * 4 – 5 working days * | £9.99 £17.50 FREE |
For International deliveries additional customs duties and fees are charged.
Return Policy
Goods that have been cut off the roll ie. "a bespoke" order are not refundable.
Goods that were full rolls can be refunded but you will need to contact our Support Team on 02476 687776 to discuss and arrange.
If goods are returned to us in a non saleable condition or they have been damaged we are unable to offer you a refund.
We recommend you order a sample if you are unsure about a fabric or fabric product.
We are unable to offer a refund on goods that have been cut or used under any circumstances
We are unable to return any products that are FLAME RETARDANT due to their safety aspect.
If an order is cancelled BEFORE it has been processed, cut, packed and dispatched from us, we will refund you the total value of the order minus any transactions fees charged to us by Paypal or Stripe.
Returns address
Online Fabrics Uk Ltd, UNIT 4 Amphion Business Park, Coventry, CV6 6PD.
