Delivery & Returns
Online Fabrics offer delivery to the whole United Kingdom, Northern Ireland, Republic of Ireland as well as a number of international destinations. The Delivery charge will depend on order value and not weight. Please see table below.
Where we deliver & our charges
COUNTRY | ORDER VALUE | DELIVERY TIME | PRICE |
UK | Upto £10.00 | 2 - 3 working days * | £2.95 |
| £10.01 - £49.99 | 2 - 3 working days * | £3.95 |
| Over £50.00 | 2 - 3 working days * | FREE when you spend over £50 |
| Any Value | 1 Working day * | £8.95 |
Northern Ireland | Any Value | 2 - 3 working days * | £9.99 |
Republic of Ireland | Any Value | 2 - 3 working days * | £15.99 |
INSIDE EUROPE ZONE 1 |
Austria Belgium Denmark France Germany Italy Luxembourg Netherlands Poland Portugal Romania Spain | Up to £29.99 £30.00 - £149.99 £150.00 + | 4 - 5 working days * 4 – 5 working days * 4 – 5 working days * | £9.99 £15.00 FREE |
* For International deliveries additional customs duties and fees are charged. INSIDE EUROPE ZONE 2 |
Bulgaria Croatia Cyprus Czech Republic Estonia Finland Greece Hungary Iceland Latvia Lithuania Malta Monaco | Up to £29.99 £30.00 - £149.99 £150.00 + | 4 - 5 working days * 4 – 5 working days * 4 – 5 working days * | £9.99 £17.50 FREE |
For International deliveries additional customs duties and fees are charged.
Return Policy
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Goods that have been cut off the roll ie. "a bespoke" order are not refundable.
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Goods that were full rolls can be refunded but you will need to contact our Support Team on 02476 687776 to discuss and arrange.
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If goods are returned to us in a non saleable condition or they have been damaged we are unable to offer you a refund.
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We recommend you order a sample if you are unsure about a fabric or fabric product.
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We are unable to offer a refund on goods that have been cut or used under any circumstances
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We are unable to return any products that are FLAME RETARDANT due to their safety aspect.
Returns address
Online Fabrics Uk Ltd, UNIT 4 Amphion Business Park, Coventry, CV6 6PD.